This Privacy Policy describes how Scratch Off Rewards, LLC ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our mobile application, services, website located at www.scratchoffrewards.com, and any other related features or content (collectively, the “Services”).
By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.
1. Who We Are
Scratch Off Rewards, LLC is a mobile app that rewards users for engaging with offers and surveys.
2. Information We Collect
We collect the following types of information:
a. Information You Provide to Us:
- Email address, phone number, and name (if provided during signup or customer service interactions)
- Responses to in-app surveys or offers
- Any messages or communications sent to us (e.g., via email or support chat)
b. Information Automatically Collected:
- Device information (type, OS, IDFA/GAID)
- IP address and general location
- App usage statistics (e.g., time spent, actions taken)
- Crash logs and diagnostic information
c. Information from Third Parties:
- Information from third-party partners like offerwalls or analytics providers
- Reward tracking data (e.g., completion of tasks or purchases)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Track task completions and deliver rewards
- Respond to customer service requests
- Detect and prevent fraud or misuse
- Send transactional and promotional communications (as permitted by law)
4. Sharing Your Information
We may share your personal information with:
- Service providers and vendors who help us operate and improve the Services (e.g., cloud storage, analytics, reward fulfillment)
- Reward and offer partners who provide in-app tasks and incentives
- Law enforcement or regulatory agencies when required to comply with legal obligations
- In connection with a business transfer, such as a merger or acquisition
We do not sell your personal information to third parties.
5. Your Choices
You may:
- Opt out of promotional emails by following the unsubscribe instructions
- Limit ad tracking via your mobile device settings
- Request access, deletion, or correction of your personal data by contacting us at hello@scratchoffrewards.com
6. Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the Internet or mobile networks is 100% secure.
7. Children’s Privacy
Our Services are not intended for children under the age of 13 (or older if required by local law). We do not knowingly collect personal information from children.
8. Cookies and Tracking
We and our partners may use cookies, device identifiers, and similar technologies to track user activity, deliver personalized ads, and analyze usage.
You can manage your tracking preferences via your device settings.
9. International Users
If you are located outside of the United States, please note that your information may be transferred to and processed in the United States.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” above. Continued use of the Services means you accept the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Scratch Off Rewards, LLC
32 N Gould St
Sheridan, WY 82801
Phone: 307-217-4045
Email: hello@scratchoffrewards.com
Website: www.scratchoffrewards.com
